I was having some complex issues with my electrical systems in my Volkswagen; after calling around town, no one would even touch my car except for Car Shop. I'm glad that it worked out that way because I cannot think of a better shop to trust with such a project. I have nothing but good things to say about Car Shop and the work they did, and the great aspects of their work and business truly set them apart from the cliche mechanic trying to rip you off at every turn. In my experience, Car Shop: 1.) Was extremely upfront about the cost of their services. They didn't under quote and hope it stayed there – Drew, and one of the technicians, Kim, gave me a rundown of what they thought was wrong and what it would take to fix it. They didn't pressure me into starting the project either; they mentioned several times that I could come back later after thinking and talking it over with family. 2.) Communicated with me every step of the way. In typical Volkswagen fashion, the problem was more complicated than it seemed at first, yet at no point did they start additional work until they talked with me about what was going on, and I told them to continue. Near the end of the project, Drew would call me every day to give me an update on my car, which was extremely welcome and kept me in the loop. 3.) Did a phenomenal job. Once the full picture of the issue was clear, Cody took over and completed the repairs for a section of my electrical harness. Everything was clean, beautifully wrapped, and put back together better than it was before. 4.) Isn't joking or exaggerating about their warranty. After I was able to take my car home, I saw something that I thought was related to the initial problem. After calling Drew, he had me bring in the car. They did a full diagnostic and found the issue in one day, all without charging me. It was extremely professional of them, especially since what I noticed ended up having nothing to do with the work that they performed. After everything was said and done, Car Shop fixed my issue where no one else in Rexburg would even consider looking at it.