5

Probably my favorite car shop in Rexburg! They are really reasonable, easy to talk to , helpful, do a good job and get the job done quickly!

5

Thanks Ron

- Car Shop
5

They are very helpful and kind as well as reliable.

5

I was having some complex issues with my electrical systems in my Volkswagen; after calling around town, no one would even touch my car except for Car Shop. I'm glad that it worked out that way because I cannot think of a better shop to trust with such a project. I have nothing but good things to say about Car Shop and the work they did, and the great aspects of their work and business truly set them apart from the cliche mechanic trying to rip you off at every turn. In my experience, Car Shop: 1.) Was extremely upfront about the cost of their services. They didn't under quote and hope it stayed there – Drew, and one of the technicians, Kim, gave me a rundown of what they thought was wrong and what it would take to fix it. They didn't pressure me into starting the project either; they mentioned several times that I could come back later after thinking and talking it over with family. 2.) Communicated with me every step of the way. In typical Volkswagen fashion, the problem was more complicated than it seemed at first, yet at no point did they start additional work until they talked with me about what was going on, and I told them to continue. Near the end of the project, Drew would call me every day to give me an update on my car, which was extremely welcome and kept me in the loop. 3.) Did a phenomenal job. Once the full picture of the issue was clear, Cody took over and completed the repairs for a section of my electrical harness. Everything was clean, beautifully wrapped, and put back together better than it was before. 4.) Isn't joking or exaggerating about their warranty. After I was able to take my car home, I saw something that I thought was related to the initial problem. After calling Drew, he had me bring in the car. They did a full diagnostic and found the issue in one day, all without charging me. It was extremely professional of them, especially since what I noticed ended up having nothing to do with the work that they performed. After everything was said and done, Car Shop fixed my issue where no one else in Rexburg would even consider looking at it.

5

Thanks Garrett

- Car Shop
5

I had an issue with some vibration and noise coming from what seemed like the back of the car during a long trip I was taking. They looked at the car on very short notice and were able to quickly diagnose the issue and offer advice on what repairs were needed. I would highly recommend them for my auto repairs.

5

If you ever have car trouble and need a tow to the nearest town when you're in the middle of nowhere, hopefully you will be near Rexburg, Idaho so that you can have your vehicle serviced by the Car Shop. My vehicle malfunctions were... complicated, but the guys at the Car Shop were so professional, proactive, knowledgeable, and courteous. Because they did such a great job, and in a timely manner. I had the peace of mind to get safely back to New York. They even checked in with me to see how everything was going with my car! Seriously, who does that? I am so grateful that the Car Shop got me back on the road as soon as possible. My only complaint is that they are not also located in New York. Thanks again, for everything!!!

4

Very helpful. Got work done in a timely fashion.

5

Kevin, thanks for you review

- Car Shop
5

My father Recommended Car Shop to me because Dru has always been fair and kind to my father. So I took my car there to get the engine light checked, the quickly found the problem and gave me a quote. The were professional and understanding. They did not treat me as if I knew nothing, but gave me the problem with my car up front and expertly. They fixed my car in a hurry and I was on my way. I like them because they only fix what I need fixed, they don’t fix any unnecessary stuff that I didn’t ask for and then charge me. They are a great business and superb to work with.

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